Who do I contact if I have questions about my order?

If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service team is here to help! Our customer service team can be reached Monday through Friday from 9am to 5pm at 870-931-5397 or info@shoppinkink.com.

Returns

All returns must be authorized by customer service. All claims for damaged or defective merchandise must be made within 10 days of receipt. Sorry, items are not subject to return unless defective. Contact customer service for further details.

When will I receive my order?

Please refer to the individual production time listed within the product specifications and allow an additional 3-5 days for ground transit from the manufacturer.

Shipping and transit times do not include weekends and holidays and cannot be guaranteed under extenuating circumstances beyond our control, such as extreme weather conditions. Please allow additional transit time for international shipments.